Careers
We're hiring · Fractional RevOps
Two ways into the work.
We're the operators behind the executive team — we find what's broken in a company's revenue engine, fix it, and keep the day-to-day running. Two contract seats are open right now. They sit at different depths of the same system, so read the fit notes and pick the door that's yours.
RevOps Systems Specialist
Salesforce + HubSpot · hands-on admin
You're a hands-on builder and fixer across our client portfolio. Every engagement is a different client, a different stack, and a system someone else built — so the core of the job is walking into the unknown and finding the loose wire. You'll be in the tickets and talking to clients every day, not heads-down on a single build for weeks.
✦ You'll thrive here if
- You like the day-to-day craft of admin work — the workflow that needs fixing, the dashboard a client needs by Thursday, the case queue that needs triaging. Keeping a revenue system clean is satisfying, not beneath you.
- You're declarative-first: clicks before code, Flow before Apex. We rarely need a developer, and we know it when we do.
- You're comfortable client-facing — short async updates, office hours, answering "why did this break?" in plain English.
- You name what you don't know. We'd rather hear "I haven't touched Pendo, here's how I'd ramp" than a confident guess. Calibration is a skill we hire for.
— Probably not your seat if
- Your passion is building — custom dev, architecture, greenfield engineering. You'd be bored inside two weeks. Great skill, wrong role.
- You want to design the system and hand it off for someone else to run. Here, you run it.
- You've never done end-user support and don't want to start.
What you'll own
- HubSpot build & reporting — workflows, lead scoring, custom fields, product library/bundles, lifecycle logic, and a heavy dashboard load (forecast packs, pipeline coverage, rep performance, deal velocity, CARR-to-ARR).
- Salesforce admin — Lightning page rebuilds, picklist governance (loss reasons, DQ reasons), round robin, console consolidation, Flow.
- Day-to-day client support — triaging the case queue, working RevOps help requests, joining client office hours, quick async updates as work moves. Daily, client-facing, central to the job.
- Integration glue — HubSpot↔Salesforce sync, Zapier/Make, PandaDoc, Gong, Pendo, Zendesk, Klaviyo. A lot of "two tools should talk and don't."
- Break-fix & forensics — Gong calls not logging, Meet links not populating, reports breaking on deactivated users, restoring edited closed-lost deals.
- Data operations — dedupe, bulk imports with triage passes, backfills, mass record updates, parent/child hierarchies.
How we work
- Fully remote, async-friendly, with structured project plans in ClickUp.
- Daily standup at 12pm ET, then open office hours — every day.
- We scope in points, not billable hours. You're judged on outcomes and bandwidth, not a stopwatch.
- One-rock-per-quarter: focused, finished work over sprawling half-built systems.
- Small team (6, growing), high trust, direct communication. You see the whole client relationship.
- We ask questions before we quote. Good questions beat a polished guess.
Reports to Christina Johnson, Head of Client Delivery.
RevOps Support Specialist
Front-line support · a RevOps career on-ramp
You're the front-line support layer across our portfolio — the responsive person reps reach out to when something small is blocking them, keeping tactical tickets moving so our senior architects stay on the work that moves the number. Think help desk for the revenue engine. You don't need to know how to do everything on day one — this is a strong on-ramp for someone building a RevOps career.
✦ This seat is for you if
- You have foundational hands-on exposure to a CRM (Salesforce and/or HubSpot) — enough to find your way around, plus the resourcefulness to look up what you don't yet know. Not an expert; a sense of agency.
- You like working with people in real time — a steady flow of pings and quick back-and-forth energizes you rather than drains you.
- You have good instincts about when to fix and when to escalate — you try the safe path, but you won't go rogue in a client's org.
- You're reliable and responsive. A standing daily window is a commitment you're happy to keep.
- You can keep multiple clients' orgs straight — different conventions, different setups — without mixing them up.
— Probably not your seat if
- You're looking for architecture, strategy, or build-heavy project work — this role is deliberately tactical. (We may have other roles for you — say so.)
- You prefer heads-down, solo, async work — this role is interruption-driven and people-facing all day.
- You'd rather wait for someone to spell out every step than look something up and try the safe path.
- A fixed daily schedule doesn't fit your life right now.
The schedule
- Core on-duty window: 8:00–11:00am ET, every weekday. A scheduled, reliable block — reps plan around knowing you're there.
- 3–5 hours of on-duty coverage per day — the morning window anchors it, the rest flexes across portfolio support tickets.
- East Coast based, so you're live during the hours clients need you most.
What you'll do
- Handle Level 1–2 RevOps escalations across clients' CRM environments.
- Quote modifications — edits and adjustments in CPQ / Revenue Cloud setups.
- Account merges and duplicate removal — consolidating and resolving records cleanly.
- Ownership changes — reassigning accounts, contacts, and opportunities.
- Record hygiene & tactical requests — the steady stream of small things that block reps when they pile up.
The stack you'll work in
- Salesforce and HubSpot are the backbone across our client base.
- Across the portfolio you'll also meet Sybill, Airspeed, Outreach, Salesloft, Apollo, FirstTouch, Syft, Clay, Nue, Make, and Zapier. Depth in all of them isn't required — willingness to roll up your sleeves in a new tool is.
How we work
- Fully remote, with structured queues and clear escalation paths.
- Daily team standup at 12pm ET, then open office hours — everyone joins when they can, whatever your on-duty hours.
- We scope in points, not billable hours — but this role's value is its reliability, so the daily window is the commitment that matters.
- Senior architects to learn from and escalate to. We grow our own talent — level up, not sink or swim.
- Small team, high trust, direct communication.
Reports to Christina Johnson, Head of Client Delivery.
When you apply, tell us about a time you helped someone solve a problem you didn't already know the answer to — how you figured it out and kept them moving. That tells us more than a list of certifications.
Apply — Support Specialist →